TESTIMONIALS

testimonials
rating

I am happy to write a letter of recommendation for John De Cicco. John was my care giver 24/7 this past January for a week after I had total knee replacement of my right knee.

John is a professional. He is knowledgeable and extremely capable. He is organized and established a routine for me for my medication, exercise and rest. He was supportive and encouraging, making sure that every detail of my recovery was seen to. He was also very sensitive to my need to have time alone.

I was originally planning on having John for a few days, but when it came time for him to leave, I couldn’t imagine it and so he stayed for a week!
I highly recommend John DeCicco.

Sincerely,
TA

rating

I am writing this reference for John Decicco, RN.  This past November, my 76 year old husband  had TLIF surgery. After a week in the hospital,  it was clear I would need help in caring for him when he came home. Through recommendations from friends we got in touch with John and his business partner Tom.

Before Bruce (my husband )was released, not only did John and Tom come to the hospital to meet my family and assess the patient -but  afterwards they drove a half an hour  to our home in order to help us prepare for Bruce’s homecoming. Both Tom and John  couldn’t have been more professional or  compassionate - I knew from our first meeting  we were so lucky to have found them and that Bruce would be in the very best of hands. John did not disappoint - he was at our house when we arrived home. He stayed with Bruce that first night and throughout the next day- anticipating his every need and constantly  reassuring me in the process! He continued to be with us - alternating with Tom occasionally-for several more days until Bruce was able to transition from full time nursing care to having a nurses aid  during the night.  John became like family to us - I honestly don’t know how I would have managed those first few days without his constant support. My entire family will always be forever grateful for his expertise and kindness. I can’t recommend him more highly - he truly is “the best”!!

Sincerely, 
V

rating

My name is Darin Hinson and until September of last year, I was Jimmy Buffett’s executive/personal assistant. In need of 24/7 medical support, we were lucky enough to be introduced to John DeCicco.

Right away we were struck by John’s easy going and friendly demeanor. He was able to quickly develop a repour with not only the patient, but the family, and the entire support staff as well. John ran a tight ship when it came to schedules, medications, physical therapy, testing, and most importantly following doctor’s directions. The best part was that he was able to direct it all with a warm gentle manner and always had a smile on his face.

We were most impressed with John’s medical knowledge and his wonderful communication skills. He was instrumental in helping us understand medical terminology, test results, and what was going on inside the patient’s body. I continually appreciated that when asked, John always gave his honest opinion on matters. Having him on the case, gave everyone a peace of mind, which is worth it’s weight in gold when it comes to these situations.

We found John to be willing to help in any way, not just on the medical front. He was happy to complete any tasks that would make life easier on the rest of us. We had the pleasure of John’s support while traveling to different locations. He was willing and able to adjust his schedule in order to accommodate ours. A true team player!

I would not hesitate a second in recommending John in any medical support situation. He was one of the rocks that held us steady through life’s toughest situations and we will forever be grateful to him for that. It won’t take you long to realize that John truly cares for his patients and that’s one of the many reasons he stands out among the rest.

With thanks,

Darin Hinson
Office of Jimmy Buffett

rating

Platinum Concierge was an absolute pleasure to work with & I was a very reluctant customer. I had never used an at home nurse & was concerned about my privacy, disrupting our family life & just having a ‘stranger’ in our home, after an already stressful few months. My fears were immediately put to rest when we had the pleasure of meeting our nurse John… he was professional, knowledgeable, kind, so easy to be with & immediately became a part of the family.

When I got healthy enough to no longer need at home care, my kids begged me to keep John - he quickly became not only a guardian angel but a treasured friend at such a vulnerable time for us. John still periodically checks in on my heath & well being - no surprise there because he always went above & beyond the call of duty. Look no further than Concierge Associates you will not be disappointed… they are a valued asset & a Godsend.

KS

rating

When my father had open heart surgery, we had Platinum Concierge Associates be his 24 hour care. The process was so much easier with them at the helm.  They covered all bases - from picking him up at the hospital, to taking him to all doctors appointments and then physical therapy. They made a terrible situation so much better.  I would hire them all over again.

SL

rating

Our father had unexpected heart surgery in the spring. As you could imagine we were stressed, emotional and worried. The trauma is hard on any family. Post surgery we were concerned about him going to a rehab center because he was so weak and frail. Luckily we were introduced to Platinum Concierge Associates. From the first meeting Tom and John were so kind, empathic and caring. They completely understood our fears and anxiety and helped us every step of the way from getting the house ready for his return to his day to day care. They did everything! It was such a gift not to worry about anything else except getting him better.

For the next few months we had round the clock care with 4 or 5 nurses rotating in and out. They were so friendly, knowledgeable and helpful and all of them became part of our family. Our father is happy and healthy today thanks to everyone at Platinum. We couldn’t have done it without them and we are eternally grateful.  As we said many times to them throughout out our journey together, “You guys are the best!”.

WP

Request an Appointment

If you would like to schedule an appointment or just have a question, please call us at

516-875-1880

or click here for the contact form.